Shipping
At Glory Glam Products, we know you’re excited to receive your new beauty and styling tools. We’ve designed our shipping process to be fast, reliable, and transparent so you can track your glow-up every step of the way.
1. Shipping Costs & Locations
South Africa (Nationwide): R99 Flat Rate.
Namibia: Please contact us at info@gloryglamproducts.co.za for a custom shipping quote based on your specific location.
2. Delivery Timelines
Major Areas (Johannesburg, Pretoria, Cape Town, Durban): 3–5 working days.
Regional/Outlying Areas: 5–7 working days.
Next-Day Delivery: Available for orders in Johannesburg and Pretoria if placed before 9:00 AM.
3. Our Courier Partners
To ensure your products arrive safely, we only partner with trusted courier services:
South Africa: The Courier Guy.
Namibia: Coastal Couriers.
4. Tracking Your Order
Once your order has been dispatched, you won’t be left in the dark:
Tracking Number: You will receive an email and/or SMS with your unique tracking number as soon as your package leaves our warehouse.
How to Check Status: Visit the The Courier Guy website and enter your tracking number into their “Track & Trace” tool to see exactly where your parcel is in real-time.
5. Missing or Delayed Items
Process for Missing Items: If your order has not arrived within 7 working days, please contact us immediately at info@gloryglamproducts.co.za.
Investigation: We will open an inquiry with the courier service and provide you with an update within 24–48 hours.